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Privacy Policy

A Legal Disclaimer

This Privacy Policy explains how Archipelae, we collects and uses personal data when you use [WEBSITE DOMAIN/APP NAME] (the “Service”).

  • Data controller: [LEGAL COMPANY NAME], [LEGAL ADDRESS], [COUNTRY]

  • Contact email: [PRIVACY EMAIL]

  • DPO (if applicable): [DPO NAME + EMAIL/ADDRESS]

  • EU/UK representative (if applicable): [REP NAME + CONTACT DETAILS]

Data Collection

We collect personal data in three main ways:

A. Data you provide to us

  • Account data (if applicable): [NAME, EMAIL, PASSWORD HASH, USERNAME, PHONE, ADDRESS, ETC.]

  • Purchases/checkout (if applicable): [BILLING ADDRESS, SHIPPING ADDRESS, ORDER HISTORY]
    (Note: we do not store full card numbers; payment is handled by [PAYMENT PROVIDER] — adjust if true.)

  • Contact/support: [CONTACT FORM FIELDS, SUPPORT TICKETS, CHAT TRANSCRIPTS]

  • Newsletter/marketing: [EMAIL, NAME, PREFERENCES]

  • User content (if applicable): [COMMENTS, UPLOADS, REVIEWS, MESSAGES]

B. Data collected automatically

When you use the Service, we may collect:

  • Device and usage data: [IP ADDRESS, DEVICE TYPE, BROWSER, OS, REFERRER URL, PAGES VIEWED, EVENTS, DATE/TIME]

  • Approximate location: [CITY/REGION FROM IP] (if applicable)

  • Cookies/IDs: [COOKIE IDENTIFIERS, AD IDS] (see Section 6)

C. Data from third parties (if applicable)

We may receive data from:

  • Payment providers: [STRIPE/PAYPAL/ETC.] (transaction confirmation, fraud signals)

  • Analytics/ad partners: [GOOGLE ANALYTICS/META/ETC.]

  • Sign-in providers: [GOOGLE/APPLE/GITHUB] (basic profile data)

  • Other: [FRAUD PROVIDERS, SHIPPING CARRIERS, CRM]

Usage

We use personal data for the following purposes:

  1. To provide the Service (e.g., create accounts, deliver features, process orders)

  2. To communicate with you (support requests, important service messages)

  3. To improve and maintain the Service (analytics, debugging, performance)

  4. To secure the Service (fraud prevention, abuse monitoring, access control)

  5. To market to you (if applicable) (newsletter, promotions, targeted ads)

  6. To comply with law (tax/accounting obligations, lawful requests)

Legal Bases

  • If you are in the EU/UK, we rely on these legal bases (as applicable):

  • Contract: to provide the Service you request (e.g., account, purchase)

  • Legal obligation: to meet legal requirements (e.g., tax recordkeeping)

  • Legitimate interests: to run, improve, and secure our Service (balanced against your rights)

  • Consent: for optional cookies/trackers and marketing where required

  • Where we rely on consent, you can withdraw it at any time via [COOKIE SETTINGS LINK] or by contacting [PRIVACY EMAIL].

Keeping Data

  • We keep personal data only as long as necessary for the purposes described above, including legal/accounting requirements.

  • ​

  • Typical retention periods:

  • Account data: kept while your account is active, and for [X MONTHS/YEARS] after closure

  • Order/transaction records: [X YEARS] (tax/accounting obligations)

  • Support communications: [X MONTHS/YEARS]

  • Marketing list: until you unsubscribe (and then suppression record for [X MONTHS/YEARS])

  • Server/security logs: [X DAYS/MONTHS]

  • Analytics data: [X MONTHS] (or per tool settings)

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